One of the amazing things about being in Bangalore, is that you are always surrounded by some amazing people, who are so passionate about what they do. It is no wonder that it is the Startup city in India and you get to meet amazing entrepreneurs. Dhiraj and Peeyush from Canvera are two such folks!
I have been a loyal Canvera customer since quite some time now, and was recently at a Tweetup organized by Dhiraj and team. It was something that I could not miss, especially when the a thing on the agenda was to show around the Canvera’s production facility. As a photographer, it is very simple to just see the final output in the form of a photo book. But it has always fascinated me to know the level of complexity that one goes through to get a book that is more like a piece of art in itself. The awesome books that come out are a treasure of memories and a testimony to that is that all my clients who have received the Canvera photobooks have loved it!
Needless to say, all were amazed at the amazing facility in terms of the equipments that are being at par with the best in the world, the quality of paper and the processes in place.
What impressed me most was the attention to detail that is paid at every step. Whether its in the consistency across printers or the lamination of the pages or the cutting of paper or the multi level quality assurance checks or to ensuring privacy of the customers and the photographers.
It may sound easy, but when you get to know that all these have to be done in a maximum turnaround time of 48 hours, you are left amazed! Moreover the challenges that they face by doing a business in a country like India, is something you have to appreciate the founders for and taking up the challenge.
Another thing that has impressed me a lot at Canvera (and which hope is never compromised) is the customer service. From the attention given to each query, and being patient with what is needed, it is very much evident that the folks out there take Customer Service very very seriously.
A trip like this had my respect level for the founders and the people involved in the smooth running of Canvera, go many levels high! When your belief in something becomes stronger, there is nothing but a world class product and service that you can expect, and I have been thankful that Canvera is able to provide that so far!
The company tagline is “Take Pictures. Leave the rest to us.” , and I have slowly come to firmly believe that.
